Sales Terms

Gift Certifcate

Picking up the gift certificate

Important:

Before buying your gift certificate online, please verify that your printer is working properly. In addition, you computer must be equipped with Adobe Acrobat Reader in order to read your ticket. You can download this software free of charge from http://www.adobe.com/products/acrobat/readstep.html.

Buying electronic gift certificates

You will be sent a confirmation by e-mail within a few minutes after you confirm your purchase. Your gift certificate and a receipt will be attached to this message. You must print the attached gift certificate.  Each electronic gift certificate bears a bar code. This is a unique code that is allocated to your transaction, and it cannot be photocopied.

The electronic ticket must be printed, and then presented when upon arrival at Siberia Spa. The bar code will be read on site.

The electronic gift certificate can be use only once.

Liability and refund

The electronic gift certificate constitutes a contract between the buyer and Siberia Spa. The buyer agrees to pay the amount indicated on the receipt, including the service charges. The invoiced amount will appear on the next statement, under the name  Siberia Station Spa.

If you have purchase this electronic gift certificate by mistake, you may contact the reception desk at Siberia Spa within 48 hours after your purchase at 1-418-841-1325.

Types of electronic messages

It is important to note that the timeframe for receiving the confirmation e-mail may vary depending on the type of message system used. If the e-mail is not received, the buyer must contact the front desk of Siberia Spa at 1-418-841-1325.

If you are using Outlook Express and you are unable to open the attachment that contains your electronic ticket, we recommend that you follow the procedure outlined below:

- Click on Tools, select Options, and click on Security.

- You will see the following statement: "Do not allow attachments to be saved or opened that could potentially be a virus". Uncheck this option, and then click on Apply.

-Return to your e-mail, open the attachment, and print your ticket.

- If you would like to reinstate the security option for future e-mails, simply return to the Security tab and check the following option: "Do not allow attachments to be saved or opened that could potentially be a virus".

Recommendations

- Protect your electronic gift certificate as you would any other valuable item.

- Never buy an electronic ticket from an unknown party. It may be an unauthorized copy. Electronic gift certificate has no resale value.

Need help?

If you have any questions concerning the online purchase, please do not hesitate to contact the front desk of Siberia Spa between 8:00 a.m. and 8:00 p.m. or by email at info@siberiastationspa.com.

Thank you for using the Siberia Spa online purchase. Enjoy your visit!

Product description

Siberia Spa and its affiliates do everything in their power to ensure the accuracy of all of the information on the site. However, Siberia Spa does not guarantee that the product description or other information that appears on the Siberia Spa’s site is accurate, complete, reliable, up to date, or free of error. If a product offered by Siberia Spa does not match its description, your only recourse is to contact Siberia Spa.

 

Price

The prices for our products are indicated in Canadian dollars, and applicable taxes are added. Regardless of the country of origin, all orders are payable in Canadian dollars. Siberia Spa reserves the right to change its prices at any time. Products are always billed based on the price in effect when the order is registered.

Taxes

Siberia Spa calculates the QST (Quebec Sales Tax) and the GST (Goods and Services Tax) will be added.

Payment

Your purchases must be paid by credit card, specifically MasterCard or Visa or American Express. The charges must be paid in accordance with the payment procedure described in the registration process. Clients agree to pay the total cost and all charges related to the purchased product, including taxes. Siberia SPa may change its prices after notifying the client. The client is solely responsible for paying for the purchased product. Only the user is responsible for payment of the proposed service by credit card. Siberis Spa is not responsible for payment problems related to the electronic payment service.

Refund

The electronic gift certificate constitutes a contract between the buyer and Siberia Spa. The buyer agrees to pay the amount indicated on the receipt, including the service charges. The invoiced amount will appear on the next statement, under the name Siberia Spa.

No refund or exchange will be granted unless you have purchase this electronic gift certificate by mistake.  If so, you may contact the reception desk at Siberia Spa within 48 hours after your purchase at 1-418-841-1325.